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18 Aug, 2025
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Microsoft is tweaking its enterprise software pricing once again - and some customers won't be too happy
@Source: techradar.com
Skip to main content Tech Radar Pro Tech Radar Gaming Tech Radar Pro TechRadar the business technology experts Search TechRadar View Profile België (Nederlands) Deutschland North America US (English) Australasia New Zealand Expert Insights Website builders Web hosting Best web hosting Best office chairs Best website builder Best antivirus Expert Insights Recommended reading Salesforce raises prices on Slack and more, promises more AI integration as a result European cloud providers claim success over Microsoft in latest CISPE court battle Microsoft pulls program that gave a generous Azure boost to AI startups Microsoft is fighting hard to avoid cloud antitrust claims in Europe Creative Software The price of AI? 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Come cambiare la dimensione del testo in Windows 11 (Image credit: Shutterstock) Online Services, including Microsoft 365, Dynamics 365 and Windows 365, affected Enterprise Agreements pricing will closely align with Microsoft.com pricing It means many smaller companies could end up losing their discounts Microsoft has revealed it will be changing its pricing approach for Online Services in Enterprise Agreements (EAs) in a move it says will improve consistency and transparency - but the reality is that many users will end up paying more than they did before. With prices set to be more closely aligned with those published on Microsoft.com, many volume-based discounts could be eliminated. Online Services including Microsoft 365, Dynamics 365, Windows 365, and security, compliance and identity management products will be affected from customers' next renewals, or upon signing up for a service they don't already have. You may like Salesforce raises prices on Slack and more, promises more AI integration as a result European cloud providers claim success over Microsoft in latest CISPE court battle Microsoft pulls program that gave a generous Azure boost to AI startups Microsoft is changing its pricing approach for Online Services "Beginning November 1, 2025, Microsoft will take the next step in standardizing its pricing approach for Online Services purchased through volume licensing programs," the company said in a statement. "This update builds on the consistent pricing model already in place for services like Azure and reflects our ongoing commitment to greater transparency and alignment across all purchasing channels." The company noted that no changes could be made to on-prem software pricing, and that US Government and worldwide Education price lists are excluded from the change. With the changes coming into force as soon as November 2025, depending on customer renewals, many are worried this could be a move designed to push smaller customers to third-party CSPs, with many likely to pay more as discounts get removed. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsorsBy submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. According to Directions on Microsoft, volume customers typically received discounts of between 6-12% on their online services purchased via EAs before this upcoming change was announced. "Microsoft recommends scheduling time with your account team or your partner of record to review these changes and assess any upcoming renewals or new Online Services purchases," the company added. You might also like Save costs with the best free office software around We've listed the best productivity tools and best online collaboration apps Microsoft hit by new legal claim over restrictive licensing and overcharging allegations With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the decarbonisation of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value! You must confirm your public display name before commenting Please logout and then login again, you will then be prompted to enter your display name. Salesforce raises prices on Slack and more, promises more AI integration as a result European cloud providers claim success over Microsoft in latest CISPE court battle Microsoft pulls program that gave a generous Azure boost to AI startups Microsoft is fighting hard to avoid cloud antitrust claims in Europe The price of AI? 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