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Randy Pitchford and his "big personality" may have caused Gearbox some controversy with all that $80 Borderlands 4 banter, but his boss wouldn't have it any other way: "I still love him to death"
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Borderlands 4's Randy Pitchford sorta kinda apologizes over $80 "real fan" comment: "Nobody likes being taken for granted and it was not my intent"
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Randy Pitchford and his "big personality" may have caused Gearbox some controversy with all that $80 Borderlands 4 banter, but his boss wouldn't have it any other way: "I still love him to death"
8 August 2025
Take-Two CEO Strauss Zelnick hails Randy Pitchford as "one of the all time great game makers"
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(Image credit: 2K)
It's often been said that there's no such thing as bad publicity, but it's easy to wonder if that's a sentiment Take-Two Interactive boss Strauss Zelnick readily agrees with these days. The parent company of developer Gearbox Software is, after all, preparing to support the launch of Borderlands 4 on September 12 – a key property for the company following the delay of GTA 6 into 2026.
The thing is, just as Borderlands 4 should have been taking a victory lap it became embroiled in controversy over the summer – thanks in no small part to Gearbox development chief Randy Pitchford's tendency to go a little rogue on social media. "If you're a real fan, you'll find a way to make it happen," were the infamous words Pitchford chose to use when debating with a player online over the supposed $80 price point for the upcoming first-person looter-shooter.
In the months since this interaction, publisher 2K Games dropped the price back to $70 and Pitchford went to great lengths to address the controversy he helped stir up. So, what does Zelnick make of all the noise surrounding Borderlands 4 and its outspoken creator?
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Borderlands 4's Randy Pitchford sorta kinda apologizes over $80 "real fan" comment: "Nobody likes being taken for granted and it was not my intent"
Take Two boss says Borderlands 4 is $70 instead of $80 because "we want to put out the best entertainment on Earth and we want to deliver more value than what we charge for"
Borderlands 4 boss Randy Pitchford responds to "real fans" backlash by doubling down on the fact he doesn't set the price: "If you want the truth, here it is"
"I love Randy, first of all. Let me just say that on the record,” says Zelnick in an interview with IGN. "And I love his big personality. I love his passion and he is one of the all time great game makers. He also can be controversial at times – sometimes intentionally, sometimes unintentionally. I still love him to death."
Given the enduring legacy and popularity of the Borderlands franchise, I can't say I'm all that surprised to see Zelnick throwing his support behind Randy "big personality" Pitchford. We'll never know if the BL4 would have truly been worth $80, as he once attested, although it's clear from my first Borderlands 4 hands-on preview that Gearbox is certainly taking some big swings this time around.
As for the pricing drama itself, Zelnick is unwilling to commit to any standard across his business.
(Image credit: 2K Games)
This comes as Mafia: The Old Country lands this week at a $50 pricepoint, and as rumors and industry analysts point to the chance that GTA 6 could launch at $100 when it lands for PS5 and Xbox Series X on May 26, 2026.
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"We've always engaged in variable pricing and we really want to make sure that the consumer's experience of the title is that Borderlands 4 is a great, great game, which we believe it is, and that we're offering a terrific value at the same time," Zelnick told IGN.
With Borderlands 4 set to land on PC, PS5, and Xbox Series X on September 12, 2025, we certainly don't have long to find out now if Zelnick's assertions are right on the money.
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Josh West is the Editor-in-Chief of GamesRadar+. He has over 15 years experience in online and print journalism, and holds a BA (Hons) in Journalism and Feature Writing. Prior to starting his current position, Josh has served as GR+'s Features Editor and Deputy Editor of games™ magazine, and has freelanced for numerous publications including 3D Artist, Edge magazine, iCreate, Metal Hammer, Play, Retro Gamer, and SFX. Additionally, he has appeared on the BBC and ITV to provide expert comment, written for Scholastic books, edited a book for Hachette, and worked as the Assistant Producer of the Future Games Show. In his spare time, Josh likes to play bass guitar and video games. Years ago, he was in a few movies and TV shows that you've definitely seen but will never be able to spot him in.
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Borderlands 4's Randy Pitchford sorta kinda apologizes over $80 "real fan" comment: "Nobody likes being taken for granted and it was not my intent"
Take Two boss says Borderlands 4 is $70 instead of $80 because "we want to put out the best entertainment on Earth and we want to deliver more value than what we charge for"
Borderlands 4 boss Randy Pitchford responds to "real fans" backlash by doubling down on the fact he doesn't set the price: "If you want the truth, here it is"
Gearbox CEO's $80 Borderlands 4 controversy has even some of the series' biggest fans distancing themselves: "Absolute lose-lose situation for him"
Baldur's Gate 3 dev calls Randy Pitchford's $80 Borderlands 4 comments "gross" because it implies the FPS is more important than "making it day to day"
After Borderlands 4 price comment backlash and a smoldering review bombing, series fans turn a new offer of golden keys from Randy Pitchford into the latest theater: "Surprised the code wasn't 'for the true fans'"
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