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Don't panic – here's what you need to know Microsoft reveals a surprising catch to extended support for Windows 10 that's going to seriously annoy some people It only took four years, but Windows 11 is now the most popular desktop OS - and time is running out for Windows 10 Latest Windows 11 update packs a great new feature - but I hope I never have to use it 'It's obvious that users are frustrated': consumer rights group accuses Microsoft of not providing a 'viable solution' for Windows 10 users who can't upgrade to Windows 11 Microsoft explains game-crashing bug in latest Windows 11 update, says it ‘likely didn’t’ affect many people New Windows 11 update delivers a host of new features and fixes - here are 4 things I'm looking forward to Tearing your hair out because you can't sign up for Windows 10 extended updates? New patch fixes annoying bug and makes support to October 2026 available for all Darren Allan 14 August 2025 Frustrating bug crashing sign-up process is fixed – and now the offer is rolling out to everyone When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. (Image credit: Ollyy / Shutterstock) Windows 10 has a new update for August It rolls out the offer of extended support until October 2026 to everyone Microsoft has also fixed a bug that caused the sign-up process to crash Windows 10's latest update is an important one in terms of the impending End of Life for the operating system, as it rolls out the offer of extended support (beyond October 2025) to all users – and fixes a bug that meant some people weren't able to successfully sign up for said offer. Windows Latest noticed that the August update for Windows 10 (known as KB5063709) brings in the Extended Security Updates (ESU) option for everyone. Some folks (a minority) have already had the ESU offer – which appears in the Windows Update panel – with a previous update, but the KB5063709 patch brings it to all Windows 10 PCs ahead of the October deadline for support ending. You may like Confused by a mysterious update that's suddenly appeared on your Windows 10 PC? Don't panic – here's what you need to know Microsoft reveals a surprising catch to extended support for Windows 10 that's going to seriously annoy some people It only took four years, but Windows 11 is now the most popular desktop OS - and time is running out for Windows 10 For some of those who have already seen the ESU option, though – which fires up an enrollment wizard that facilitates signing up – there was a frustrating bug that meant the process didn't work. As Windows Latest points out, that wizard was crashing (either immediately, or partway through the process) for some Windows 10 users, leaving them rather bewildered as to how they were going to get their extended support sorted. However, we're told that Microsoft has resolved this issue with the August update, just in time for the wider rollout of the ESU. Analysis: Wizard mended (Image credit: Getty Images) So, if you've previously tried to enroll for extended support using the ESU wizard in Windows Update but it was crashing – either becoming unresponsive, or bombing out entirely – try again after installing this new patch for Windows 10, an you should be okay, fingers crossed. Get daily insight, inspiration and deals in your inbox Sign up for breaking news, reviews, opinion, top tech deals, and more. Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsorsBy submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. And if you've never seen the ESU offer and you were wondering where on earth it was, then check back in Windows Update after applying the August update. You should see the offer of extended support on the right-hand side of the Windows Update panel. To remind you, there are a few choices as to how you can sign up for the ESU program, one of which is to pay $30 for the extra year of support it grants (through to October 2026). If you'd prefer to get extended support for free, you can do so using another choice, namely syncing your PC's settings to OneDrive (not your files, note – just the settings). A third option is to spend 1,000 Microsoft Rewards points, if you have that many. It's also worth remembering that you'll need a Microsoft account to sign up for the ESU program. You might also like Microsoft finally fixes one frustrating Windows 11 pop-up – just as a more irritating one arrives to take its place Microsoft promises to crack one of the biggest problems with Windows 11: slow performance Microsoft has all but given up on Windows 11 SE – and it looks like the war against Chromebooks has been lost See more Computing News Darren Allan Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013). You must confirm your public display name before commenting Please logout and then login again, you will then be prompted to enter your display name. Confused by a mysterious update that's suddenly appeared on your Windows 10 PC? Don't panic – here's what you need to know Microsoft reveals a surprising catch to extended support for Windows 10 that's going to seriously annoy some people It only took four years, but Windows 11 is now the most popular desktop OS - and time is running out for Windows 10 Latest Windows 11 update packs a great new feature - but I hope I never have to use it 'It's obvious that users are frustrated': consumer rights group accuses Microsoft of not providing a 'viable solution' for Windows 10 users who can't upgrade to Windows 11 Microsoft explains game-crashing bug in latest Windows 11 update, says it ‘likely didn’t’ affect many people Latest in Windows Latest Windows 11 update packs a great new feature - but I hope I never have to use it Microsoft is being sued for killing Windows 10 - here are 5 reasons why the lawsuit could actually force its hand to extend support further Sorry, Microsoft: your latest attempt to get people to switch over to Edge in Windows 11 is crossing a line Microsoft reveals a surprising catch to extended support for Windows 10 that's going to seriously annoy some people Microsoft's Gaming Copilot AI is now in Windows 11's Game Bar - and I can't decide whether this is a good or bad thing Microsoft finally fixes one frustrating Windows 11 pop-up – just as a more irritating one arrives to take its place Latest in News UK immigration system targeted by hackers - dangerous new phishing campaign hits Sponsorship Management System Microsoft's new print feature will mean an end to secrets being left in the printer for everyone to see A shocking number of businesses don't have cyber insurance - here's why you should fix that immediately Google's Find Hub will soon get a big satellite location-sharing upgrade for Android fans – here’s how it'll work Want a new Google Calendar feature rolled out straight away? It's simple - just be a tech CEO New Apple TV 4K and HomePod mini expected imminently, both sporting upgraded Apple chipsets LATEST ARTICLES UK immigration system targeted by hackers - dangerous new phishing campaign hits Sponsorship Management System A shocking number of businesses don't have cyber insurance - here's why you should fix that immediately Google's Find Hub will soon get a big satellite location-sharing upgrade for Android fans – here’s how it'll work New Apple TV 4K and HomePod mini expected imminently, both sporting upgraded Apple chipsets Listen up, students! The latest MacBook Air is down to a record-low price and it's the top laptop I recommend for the new school year TechRadar is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site. Contact Future's experts Terms and conditions Privacy policy Cookies policy Advertise with us Web notifications Accessibility Statement Future US, Inc. 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