Advertisement We need your help now Support from readers like you keeps The Journal open. You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough. If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it. One-off amount I already contribute Sign in. It’s quick, free and it’s up to you. An account is an optional way to support the work we do. Find out more. Investigates Investigates Money Diaries Daft.ie Property Magazine Allianz Home Magazine The 42 Sports Magazine TG4 Entertainment Magazine The Journal TV Climate Crisis Cost of Living Road Safety Newsletters Temperature Check Inside the Newsroom The Journal Investigates The Explainer A deep dive into one big news story Sport meets news, current affairs, society & pop culture have your say Or create a free account to join the discussion Advertisement More Stories Umpire Nico Helwerth tries to resolve the situation.Alamy Stock Photo does not compute Wimbledon officials apologise after line-calling tech is turned off in error The technology being unavailable led to a missed call at a crucial moment of the contest. 10.08pm, 6 Jul 2025 Share options WIMBLEDON OFFICIALS HAVE apologised to Anastasia Pavlyuchenkova and Sonay Kartal after an embarrassing malfunction of the new electronic line-calling system on Centre Court. After an investigation, organisers have admitted the technology was turned off in error on a section of the court for a game, with the mistake only becoming apparent when a shot from Kartal that clearly missed the baseline was not called out. Had the call been correct, it would have given Pavlyuchenkova a 5-4 lead in the first set, but instead umpire Nico Helwerth ruled the point should be replayed, with Kartal going on to win the game. The Russian accused the official of home bias, saying: “Because she is local, they can say whatever. You took the game away from me.” In a statement, a Wimbledon spokesman said: “It is now clear that the live ELC system, which was working optimally, was deactivated in error on part of the server’s side of the court for one game by those operating the system. “In that time, there were three calls not picked up by live ELC on the affected part of the court. Two of these were called by the chair umpire, who was not made aware that the system had been deactivated. “Following the third, the chair umpire stopped the match and consulted with the review official. It was determined that the point should be replayed. The chair umpire followed the established process. We have apologised to the players involved.” Pavlyuchenkova discussed the matter with Helwerth after the match, and she said: “It was very confusing in the beginning because the ball looked very long to me. Anastasia Pavlyuchenkova.Alamy Stock Photo Alamy Stock Photo “It was a very crucial moment in the match. I expected a different decision. I just thought also the chair umpire could take the initiative. That’s why he’s there sitting on the chair. He also saw it out, he told me after the match. I don’t know if it’s something to do because she’s local. Advertisement “I think we are losing a little bit of the charm of actually having human beings. Like during Covid, we didn’t have ball boys. It just becomes a little bit weird and robot sort of orientated. “They’re very good at giving fines, though, and code violations. This they don’t miss because every time any little thing, they are just right there on it. I would prefer they looked at the lines and call the errors better.” Kartal, who insisted she did not know if the ball was in or out, defended Helwerth’s handling of the situation. “That situation is a rarity,” she said. “I don’t think it’s really ever happened. It’s tough luck. What can you do? The umpire is trying his best in that situation. I think he handled it fine. I think the fairest way was what he did, to replay the point.” Pavlyuchenkova regrouped well after the incident, saving a Kartal set point and going on to claim a 7-6 (3) 6-4 victory and a place in the quarter-finals. Asked how she would have felt had she lost, the 34-year-old joked: “I would just say that I hate Wimbledon and never come back here.” The incident is hugely embarrassing for Wimbledon, with organisers having staunchly defended the innovation amid controversy over the removal of line judges. Britain’s leading duo Jack Draper and Emma Raducanu have both complained about the accuracy of the system, which is now widely used on the tour, this week. After her defeat by Aryna Sabalenka on Friday, Raducanu said: “It’s kind of disappointing, the tournament here, that the calls can be so wrong.” The Wimbledon spokesman added: “We continue to have full confidence in the accuracy of the ball-tracking technology. “The live ELC system relies on the Hawk-Eye operators, the review official and the technology to work in harmony. This did not happen. In this instance there was a human error and as a consequence we have fully reviewed our processes and made the appropriate changes.” Written by Press Association and originally published on The 42 whose award-winning team produces original content that you won’t find anywhere else: on GAA, League of Ireland, women’s sport and boxing, as well as our game-changing rugby coverage, all with an Irish eye. Subscribe here. Viewcomments Send Tip or Correction Embed this post To embed this post, copy the code below on your site Email “Wimbledon officials apologise after line-calling tech is turned off in error”. Recipient's Email Feedback on “Wimbledon officials apologise after line-calling tech is turned off in error”. Your Feedback Your Email (optional) Report a Comment Please select the reason for reporting this comment. Please give full details of the problem with the comment... This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy before taking part. Leave a Comment Submit a report Please help us understand how this comment violates our community guidelines. Damaging the good reputation of someone, slander, or libel. Racism or Hate speech An attack on an individual or group based on religion, race, gender, or beliefs. Trolling or Off-topic An attempt to derail the discussion. Inappropriate language Profanity, obscenity, vulgarity, or slurs. Advertising, phishing, scamming, bots, or repetitive posts. Please provide additional information Thank you for the feedback Your feedback has been sent to our team for review. Leave a commentcancel Newly created accounts can only comment using The Journal app. This is to add an extra layer of security to account creation. Download and sign into the app to continue. Access to the comments facility has been disabled for this user View our policy ⚠️ Duplicate comment Post Comment have your say Or create a free account to join the discussion does not compute tennis news News in 60 seconds InvestigatesChemo Delays 'It's getting tougher': Hospitals failing to consistently start chemo on time Maria Delaney Death Cap Mushrooms Australian woman found guilty of murdering three in-laws in mushroom murder trial Risk of further floods in Texas as death toll rises to 82 12 mins ago Good Morning The 8 at 8: Monday 29 mins ago You've Got Mail Donald Trump to send 'tariff letters' to countries from today 37 mins ago Trump to host Netanyahu at White House as Gaza ceasefire talks begin in Doha 50 mins ago first home scheme Focus on new build delivery before First Home scheme expansion to second-hand homes, says Martin Leinster House Minister Patrick O’Donovan thought he might die after collapsing in the Dáil Controversy GAA to investigate after confusion over final score of Tipperary-Kilkenny game 7 deadly reads Sitdown Sunday: Virginia Giuffre's family share what happened in her final days America Party Elon Musk says he has created a new political party for the US more from us Investigates Daft.ie Property Magazine Allianz Home Magazine The 42 Sports Magazine TG4 Entertainment Magazine Money Diaries The Journal TV Journal Media Advertise With Us About FactCheck Our Network FactCheck Knowledge Bank Terms & Legal Notices Terms of Use Cookies & Privacy Advertising Competition more from us TV Listings GAA Fixtures The Video Review Journal Media Advertise With Us Our Network The Journal FactCheck Knowledge Bank Terms & Legal Notices Terms of Use Cookies & Privacy Advertising Competition © 2025 Journal Media Ltd Terms of Use Cookies & Privacy Advertising Competition Switch to Desktop Switch to Mobile The Journal supports the work of the Press Council of Ireland and the Office of the Press Ombudsman, and our staff operate within the Code of Practice. You can obtain a copy of the Code, or contact the Council, at https://www.presscouncil.ie, PH: (01) 6489130, Lo-Call 1800 208 080 or email: mailto:info@presscouncil.ie Report an error, omission or problem: Your Email (optional) Create Email Alert Create an email alert based on the current article Email Address One email every morning As soon as new articles come online